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Which of our staff members provided services to you (check all that apply)?*
Balvin MayCarl SchneiderChi TuDave HawthorneDuc TranGina RandallJames DeZortKao Sua KongKim Dunn-HawthorneMadison DunnMahad HusseinRacheal KolawoleRaina MuehlhausenRay KilpatrickSean BurrageTheresa ChristiansonNot sure/Not applicableOther (please check this box and specify below)
Other Staff:

What type of services did we provide to you (check all that apply)?*
Tax PreparationTax PlanningAccounting & BookkeepingPayroll & Business Tax PrepReal Estate TransactionsEstate or Trust PlanningRetirement PlanningStartup Business ConsultationNon-Profit: CFO Services or ManagementBusiness ConsultingAudits/ReviewsOther Accounting ServicesOther Business ServicesAdministrative/General ServicesOther Services

What were your expectations when you first came to us for professional services?*

Did we meet the expectations you had for us?*
Exceeded ExpectationsMet ExpectationsDid Not Meet Expectations

Please indicate your level of agreement with the following statements by selecting an option from each drop down menu:*

The work done for me was completed accurately.
—Please choose an option—Strongly AgreeAgreeNeither Agree nor DisagreeDisagreeStrongly DisagreeNot Applicable

The work done for me was completed within the given time frame.
—Please choose an option—Strongly AgreeAgreeNeither Agree nor DisagreeDisagreeStrongly DisagreeNot Applicable

I feel that the work was completed with my best interests in mind.
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The employees and offices of Hawthorne & Co. CPAs looked professional and neat.
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The presentation of the work delivered to me looked professional and neat.
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I feel that my specific tax situation was understood and the work was personalized to my needs.
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It was easy to get a hold of the staff members I needed to speak to regarding questions or concerns.
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When I had questions or concerns, they were responded to quickly and thoroughly.
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How satisfied are you with the quality of our work?*
Highly SatisfiedSatisfiedNeither Satisfied Nor DissatisfiedDissatisfiedHighly Dissatisfied

How satisfied are you with the time we took to complete the work?*
Highly SatisfiedSatisfiedNeither Satisfied Nor DissatisfiedDissatisfiedHighly Dissatisfied

Is there anything we can do next time to make your experience even better?

Is there anything else you would like to tell us regarding your experience with our firm?

How likely is it that you would recommend our firm to a friend or colleague for professional services?*
—Please choose an option—10 - Extremely Likely98765 - Neutral43210 - Not At All Likely